Towing & Roadside Services in Queens, NY
Ten services, one phone number, one Forest Hills dispatch desk. Light-duty wheel-lift through flatbed, motorcycle, accident recovery, jumpstart, lockout, tire change, fuel delivery, and long distance — every one priced before the truck rolls.
How the menu works
Most calls fit one of ten categories. Some calls are obvious — flat tire, dead battery, locked out. Others are not — a CR-V that won't start might need a jump, a tow, or both depending on what the alternator reads. The dispatcher's job is to ask three or four questions, identify the right service, and give you the firm price for that exact job before any truck moves. No bait quote that climbs on arrival, no menu of upsells the driver pushes once your car is on the deck.
Every service below is dispatched from the same Forest Hills HQ at 105-13 Metropolitan Ave by the same operators. We do not subcontract overnight to an answering service, we do not hand calls to out-of-borough operators who add a deadhead fee, and we do not pad mileage. The driver who shows up is the driver dispatch sent.
The full service list
24 Hour Emergency Towing
From $75 + $4/mi. Round-the-clock dispatch for any disabled vehicle that needs to move now. Mechanical failures, dead batteries on Queens Blvd, lockouts in shopping centers, post-accident clearance once NYPD releases the scene.
Flatbed Towing
$95 hookup + $4/mi. All four wheels off the ground. Required for AWD crossovers, every EV, lowered cars, classics with thin oil pans, motorcycles, and any vehicle with locked or damaged wheels. Soft straps over the tires, never chains across paint.
Battery Jumpstart
$50 flat. Heavy-duty 2,000-amp packs that crank V8s and diesels other consumer packs cannot. Alternator-output check at 13.7V before you drive off — if your alternator is the actual problem, a jump just buys you a few miles.
Car Lockout
$55 flat. Inflatable wedge plus long-reach rod. Non-destructive on every car built since 2005, including newer Hondas and Hyundais with deep window seals. Child or pet locked inside is dispatched as priority over routine calls.
Flat Tire Change
$55 + parts. Spare swap, patch the leaking tire if you want it kept, or tow to a Queens Blvd tire shop if the sidewall is gone. We do not change tires roadside on Queens Blvd or Northern Blvd — too dangerous; we tow off and change in a safe spot.
Emergency Fuel Delivery
$65 + fuel cost. Five gallons of regular 87 octane delivered in a steel can, enough to get you to a station. Diesel handled with a separate kit. Capless filler adapter for newer Fords, Chevys, and Cadillacs.
Motorcycle Towing
From $110. Wheel chock plus four soft straps over the lower triple clamp and rear subframe — never a strap through the frame. Sport bikes, cruisers, scooters, mopeds, and electric motorcycles all handled.
Long Distance Towing
$4/mile, hookup waived 50+ mi. NY metro to anywhere in the Northeast — New Jersey, Connecticut, Pennsylvania, upstate NY. Toll routing, fuel planning, and EV transport with charging stops if needed.
Accident Recovery
From $125. Post-collision recovery after NYPD clears the scene. Condition photos at intake, direct insurance billing for major carriers, delivery to the body shop or storage of your choice. We do not chase accidents.
Roadside Assistance
Per service. The umbrella for jump, lockout, tire, and fuel. If you carry AAA, Geico Roadside, or a manufacturer warranty roadside program, we can usually direct-bill — the page explains how each works.
Pricing recap
Here is the entire menu in one place so you can compare before calling.
- Local emergency tow: $75 hookup + $4 per loaded mile.
- Flatbed tow: $95 hookup + $4 per loaded mile.
- Long distance tow: $4 per mile, hookup fee waived at 50 miles or more.
- Motorcycle tow: $110 (small bikes / scooters), $135 (sport / touring / cruiser), $160 (full-dress touring / large adventure), + $4 per loaded mile.
- Accident recovery: from $125, scene-quoted based on access and condition.
- Battery jumpstart: $50 flat, no mileage.
- Car lockout: $55 flat for non-programmed entry.
- Flat tire change: $55 plus the cost of any new tire or patch parts.
- Emergency fuel delivery: $65 plus fuel at pump price.
- Roadside assistance bundle: per individual service above.
What makes the operation different
There are roughly 200 tow companies that show up in a Queens search. Most are lead-generation flips — a website that sells your call to whoever bids highest that minute, not an operator. Three things separate a real tow operation from a call broker.
The phone is answered by dispatch, not a call center
Call (718) 550-1460 at 3 AM and the person on the line is looking at the live map of available trucks. They can give you the closest driver's name, truck number, and a real ETA based on current Queens traffic — not a marketing-script number. A call center forwards the call and adds a markup. You can usually tell in 15 seconds: a real dispatcher asks where you are by cross-streets, what you drive by year-make-model-drivetrain, and what's wrong. A call center asks for your credit card before they tell you anything.
The price you're quoted is the price you pay
The hookup fees and per-mile rates above are exactly what the driver collects. Bait pricing is the most common scam in NYC towing — a $35 quote becomes a $250 bill once the car is on the deck and you're stuck. We disclose the firm number on the call, and the driver's invoice matches it. If the job genuinely changes (different vehicle than described, blocked access we couldn't see, you add a service after the driver arrives), the change is explained, authorized verbally, and written on the work order before it's added.
Equipment matches the job
Wheel-lift trucks for standard front-wheel-drive sedans and rear-wheel-drive vehicles. Flatbeds for AWD, EVs, lowered, classic, exotic, motorcycles, and damaged vehicles. Heavy-duty wreckers for vehicles over 14,000 lb GVWR. The dispatcher matches truck to vehicle on the call so the driver doesn't show up with the wrong gear and have to come back.
Service area inside Queens
From Forest Hills HQ we cover the full borough — Astoria and Long Island City to the north, Bayside and Whitestone to the east, Jamaica and St. Albans to the south, Ridgewood and Glendale to the west. Travel times depend on traffic on Queens Blvd, Northern Blvd, Atlantic Ave, the BQE service road, and the LIE service road, but the closest available truck is always dispatched. We do not handle calls inside Brooklyn, the Bronx, Manhattan, or Long Island unless it's a long-distance leg originating from a Queens pickup.
What we don't do
We do not operate on NYC parkways (Grand Central, Cross Island, Belt) or the major expressway mainlines (BQE, LIE, Van Wyck) — those are NYPD-rotation operators with permits to access them. If you're stuck on a parkway shoulder or expressway lane, NYPD will dispatch a rotation tow. Once the vehicle is at a body shop, storage yard, or off the highway entirely, we can take it from there. We also do not do impound work, illegal parking removal for property owners, or repossession.
Service Menu Questions
What services do you offer?
Local and long distance towing, flatbed towing, motorcycle towing, accident recovery, battery jumpstart, car lockout, flat tire change, emergency fuel delivery, and full roadside assistance — all dispatched from Forest Hills 24/7/365.
Do you publish your prices?
Yes. Hookup fees are listed on every service page. Local tow $75 hookup + $4 per loaded mile. Flatbed $95 + $4/mi. Jumpstart $50 flat. Lockout $55. Tire change $55 + parts. Fuel $65 + fuel cost. Motorcycle from $110. Accident recovery from $125. Long distance $4/mile with hookup waived at 50+ miles.
Are these prices firm or do they change on arrival?
Firm. The number quoted on the call is the number the driver collects. The only time it changes is if the job genuinely turns out different than described — wrong vehicle type, blocked access we couldn't see, or you decide to add a service after the truck arrives.
What payment methods are accepted?
Cash, all major credit and debit cards, Zelle, Apple Pay, Google Pay, and direct insurance billing for Geico, Allstate, State Farm, Progressive, USAA, AAA, Better World Club, and most manufacturer roadside programs (Honda Care, Toyota Care, Ford, GM, Tesla).
Do you charge extra at night, weekends, or holidays?
Standard services are the same price 24/7. The exceptions are Christmas Day, Thanksgiving Day, and New Year's Day, plus declared severe-weather emergencies — and even then the surcharge is disclosed before the truck rolls.
What languages does dispatch speak?
English, Spanish, and Mandarin on most shifts. For other languages we use a phone-based translation service to keep the call moving.
Can I book a non-emergency tow in advance?
Yes. Scheduled tows for service appointments, vehicle relocation between addresses, or moving a project car to a shop can be booked by phone. Same pricing as emergency rates — there's no "scheduled discount" because dispatching a truck costs the same either way.